Can I ship my boxes to storage from one location and retrieve them later from a different location?

Of course. Just sign up using the address where you're located now. Later you can enter your new shipping address into your StorageByMail address book.

How big of a box can I ship?

If it conforms to USPS Parcel Post size and weight restrictions we'll take it. That means your box must weigh less than 70 lbs and the combined length + girth must be less than 130". However, practically speaking we recommend keeping your boxes under 35lbs. There's a limit to what a cardboard box can handle.

Will the USPS come get my boxes?

Absolutely. Just visit the USPS.com website and click on the Schedule-a-Pickup link. You can schedule your pickup as late as 2am CST the evening before you want the USPS to come. StorageByMail shipping labels take care of the postage. Just be sure to select "Merchandise Return Service" as the type of mail when you're scheduling your pickup.

I prefer UPS or Fedex. Can I use them instead of USPS?

Sure. Just call or email us and we'll help you make the arrangements.

Can I upgrade my storage subscription if I need more space?

Yep, just give us a call.

Can I retreive my boxes before the end of my storage subscription?

Yes, you can rotate boxes in and out of storage as often as you need to. If you exceed your allotment of free-shipping credits we'll just bill your account for the additional postage.

How do the Free Shipping Credits work?

All of our subscriptions of six months or longer include a certain number of free-shipping credits to help subsidize the cost of getting your boxes into and out of storage. For example, the 10-box annual plan includes 20 shipping credits that have a retail postage value of $25.00 each. You can use those to send 10 boxes to storage and then to get them back when you're ready. If the postage on any individual box shipment exceeds the $25.00 limit we'll bill you the difference.

Looking for a convenient place to drop off your boxes? Look no further. StorageByMail has over 35,000 drop-off locations between our new (and expanding) Authorized Drop-Off Center program and the many US Post Offices nationwide. By comparison the biggest operator of self storage warehouses has only 4% of the locations that we do!

Authorized Drop-Off Centers

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We are excited to announce that Mail Boxes Etc is now an Authorized Drop-Off Center for StorageByMail. Bring your boxes to any participating MBE franchise and pay no shipping fees when sending boxes to and from StorageByMail.

Click below for details and a list of participating locations.

Locate an Authorized Drop-Off Center

*Mail Boxes Etc is now owned by UPS. Many of our participating stores are in the process of transitioning to new brand names as a result of this transaction.

Post Offices Nationwide

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Who has more locations, the US Postal Service or Starbucks? If you guessed the USPS you're right! In fact there are twice as many post offices in the United States than there are Starbucks in the entire world. Does that mean StorageByMail is twice as convenient as buying a cup of coffee? We'll let you be the judge of that!.

Click below to locate a post office near you.

Locate a Post Office

The best way to get your boxes into storage is to make use of one of the pickup services from the United States Postal Service. After all, who wants to lug their boxes to the post office when the USPS will do it for you?

The first thing you need to know is that the USPS actually offers two different types of pickup services:

Carrier Pickup
Carrier Pickup is completely free. All you have to do is let the USPS know how many boxes you

Pickup On Demand
Pickup on Demand, is great when you're busy and want to make sure the USPS collects your boxes at a specific time. It'll cost you an extra $15.30 for the added convenience but you're guaranteed of USPS showing up during the two hour window that you specify.

Regardless of which option you choose be sure to submit your pickup request no later than 2:00 AM (CST) on the day your pickup is scheduled. Click the button below when you're ready to get started.